Privacy Policy

This Privacy Policy explains how Dr. Roshan’s Dental Care (“Clinic,” “we,” “our,” or “us”) collects, uses, stores, processes, and protects personal information obtained through our website https://drroshandentistchennai.com/, appointment requests, dental consultations, patient interactions, and related services. We are committed to safeguarding patient privacy, maintaining the confidentiality of dental records, and handling personal information responsibly in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023, and other relevant healthcare regulations. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. About Us

Dr. Roshan’s Dental Care is a dental clinic in Chennai providing comprehensive dental services, including preventive dentistry, cosmetic dentistry, orthodontics, dental implants, root canal treatment, pediatric dentistry, oral surgery, and restorative dental care.

Our website serves as an informational platform for patients seeking information about dental treatments, oral health education, appointment scheduling, and clinic services.

2. Information We Collect

We collect only the information necessary to provide dental care, manage appointments, communicate with patients, and improve our services.

Personal Information

  • Full Name
  • Date of Birth
  • Age
  • Gender
  • Address
  • Mobile Number
  • Email Address
  • Emergency Contact Information

Dental & Health Information

  • Dental history
  • Medical history relevant to dental treatment
  • Diagnostic reports
  • X-rays and imaging records
  • Treatment plans
  • Prescriptions
  • Consultation notes
  • Follow-up records

Appointment Information

  • Appointment requests
  • Preferred appointment dates and times
  • Patient inquiries submitted through website forms
  • Communication preferences

Financial Information

  • Billing details
  • Payment records
  • Insurance information (where applicable)

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage statistics
  • Cookies and analytics data
  • Access logs

Sensitive Personal Information

Health-related information, dental records, treatment details, and diagnostic information may be considered sensitive personal data and are processed only with appropriate consent or as permitted by applicable law.

3. How We Use Your Information

We use personal information solely for legitimate healthcare, operational, and administrative purposes.

Dental Care Services

  • Dental examinations and diagnosis
  • Treatment planning
  • Preventive dental care
  • Cosmetic dental procedures
  • Orthodontic treatment
  • Implant dentistry
  • Follow-up and aftercare

Appointment Management

  • Scheduling appointments
  • Sending confirmations and reminders
  • Managing patient inquiries
  • Coordinating treatment visits

Clinic Operations

  • Maintaining patient records
  • Internal administration
  • Quality improvement initiatives
  • Treatment documentation

Legal & Regulatory Compliance

  • Compliance with healthcare regulations
  • Medical record maintenance
  • Legal obligations and audits
  • Insurance-related documentation

Website & Communication

  • Responding to inquiries
  • Improving website functionality
  • Sharing clinic updates and service information
  • Providing oral health education

4. Patient Confidentiality

We recognize the confidential nature of dental and medical information. Patient records are accessible only to authorized dental professionals, clinical staff, and administrative personnel who require access for treatment, operational support, or legal compliance. We implement reasonable safeguards to protect patient confidentiality and privacy.

5. Sharing of Personal Information

We do not sell, rent, or trade personal information. Personal information may be shared only when necessary to provide healthcare services, comply with legal obligations, support clinic operations, or protect patient welfare. This may include sharing information with dental laboratories, diagnostic imaging centers, specialist dentists, and other healthcare professionals directly involved in a patient’s treatment and care. Information may also be disclosed to legal and regulatory authorities where required by applicable laws, court orders, government regulations, or statutory obligations. In addition, we may engage authorized service providers, such as technology vendors, appointment management systems, payment processing providers, website hosting providers, and administrative support partners, who operate under appropriate confidentiality and data protection obligations. Personal information may also be disclosed in emergency situations where such disclosure is necessary to protect the health, safety, or vital interests of a patient or another individual.

6. Cookies & Analytics

Our website may use cookies and analytics technologies to:

  • Improve website functionality
  • Enhance user experience
  • Analyze visitor behavior
  • Monitor website performance
  • Strengthen website security

Users may choose to disable cookies through browser settings, although some website features may not function properly.

7. Data Retention

We retain patient information and dental records only for as long as necessary to:

  • Provide dental care services
  • Maintain continuity of treatment
  • Comply with legal and regulatory requirements
  • Resolve disputes
  • Enforce clinic policies

Retention periods may vary according to applicable laws and healthcare regulations.

8. Your Rights

Subject to applicable law, patients, parents, and guardians may have certain rights regarding their personal information. These rights may include the ability to request access to personal information maintained by the clinic, request correction of inaccurate, incomplete, or outdated information, withdraw consent for specific processing activities where legally permitted, and request deletion of personal information when retention is no longer required, subject to applicable legal and healthcare record retention obligations. Individuals may also submit concerns, complaints, or requests relating to privacy practices, data handling activities, or the processing of personal information through the clinic’s grievance redressal process.

9. Data Security

We implement appropriate administrative, technical, and organizational safeguards to protect personal information against:

  • Unauthorized access
  • Misuse
  • Disclosure
  • Alteration
  • Data loss
  • Cybersecurity threats

While we strive to maintain strong security measures, no method of electronic storage or transmission can guarantee absolute security.

10. Third Party Websites

Our website may contain links to external websites, healthcare resources, social media platforms, or partner organizations.

Dr. Roshan’s Dental Care is not responsible for the privacy practices, content, or security measures of third-party websites. Users should review those privacy policies independently.

11. Children’s Privacy

Dental information relating to minors is collected only through parents, legal guardians, or authorized caregivers and solely for legitimate healthcare purposes. We do not knowingly collect personal information from children without appropriate authorization where required.

12. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in legal requirements, healthcare practices, technology, or clinic operations. Updated versions will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of the updated Privacy Policy.

13. Contact Us

For questions regarding this Privacy Policy or requests relating to personal information, please contact:

Dr. Roshan’s Dental Care

🌐 Website: https://drroshandentistchennai.com/

📧 Email: roshanrayen77@gmail.com